Not known Factual Statements About AI Chatbots for the Retail Industry
A retail chatbot can improve the buying practical experience by offering immediate support, giving individualized tips, enabling a lot quicker checkouts, and helping resolve queries in genuine time. This automation increases client fulfillment, supports seamless browsing, and cuts down cart abandonment.g., Gnewuch et al. 2017; Maedche et al. 2019;